BCS-ISEB
BH0-012 · Question #176
Which process is responsible for discussing reports with customers showing whether services have met their targets?
The correct answer is B. Service Level Management. See the full explanation below for the reasoning.
Question
Which process is responsible for discussing reports with customers showing whether services have met their targets?
Options
- AAvailability Management
- BService Level Management
- CContinual Service Improvement
- DBusiness Relationship Management
How the community answered
(28 responses)- A7% (2)
- B71% (20)
- C18% (5)
- D4% (1)
Community Discussion
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