BCS-ISEB
BH0-012 · Question #172
Which of the following are Service Desk organizational structures? 1. Local Service Desk 2. Virtual Service Desk 3. IT Help Desk 4. Follow the Sun
The correct answer is B. 1, 2 and 4 only. See the full explanation below for the reasoning.
Question
Which of the following are Service Desk organizational structures? 1. Local Service Desk 2. Virtual Service Desk 3. IT Help Desk 4. Follow the Sun
Options
- A2, 3 and 4 only
- B1, 2 and 4 only
- C1, 2 and 3 only
- D1, 3 and 4 only
How the community answered
(38 responses)- A3% (1)
- B84% (32)
- C5% (2)
- D8% (3)
Community Discussion
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