BCS-ISEB
BH0-001 · Question #61
The stages in the Incident Management process are:
The correct answer is D. Detection, recording, classification, initial support, investigation, diagnosis, resolution, recovery. See the full explanation below for the reasoning.
Question
The stages in the Incident Management process are:
Options
- ALogging, allocation, classification, initial support, communication, resolution
- BLogging, initial support, detection, recording, classification, investigation, recovery and closure
- CDetection, classification, investigation, recording, recovery, resolution and closure
- DDetection, recording, classification, initial support, investigation, diagnosis, resolution, recovery
How the community answered
(28 responses)- A18% (5)
- B7% (2)
- C4% (1)
- D71% (20)
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