BCS-ISEB
BH0-001 · Question #59
BH0-001 Question #59: Real Exam Question with Answer & Explanation
The correct answer is B. Incident volume reduction. See the full explanation below for the reasoning.
Question
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process
Options
- AImproved user satisfaction
- BIncident volume reduction
- CElimination of lost incidents
- DLess disruption to both IT support staff and users
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