BCS-ISEB
BH0-001 · Question #59
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process
The correct answer is B. Incident volume reduction. See the full explanation below for the reasoning.
Question
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process
Options
- AImproved user satisfaction
- BIncident volume reduction
- CElimination of lost incidents
- DLess disruption to both IT support staff and users
How the community answered
(50 responses)- A18% (9)
- B72% (36)
- C4% (2)
- D6% (3)
Community Discussion
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