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AZ-400 · Question #43

AZ-400 Question #43: Real Exam Question with Answer & Explanation

The correct answer is B: IT Service Management Connector (ITSM). The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service. ITSMC supports connections with the following ITSM tools: System Center Service Manager With ITSMC, you can - Create work items in ITSM tool, base

Submitted by anna_se· Mar 6, 2026Configure processes and communications

Question

Your company uses Service Now for incident management. You develop an application that runs on Azure. The company needs to generate a ticket in Service Now when the application fails to authenticate. Which Azure Log Analytics solution should you use?

Options

  • AAutomation & Control
  • BIT Service Management Connector (ITSM)
  • CApplication lmiQ.hu Connector
  • Dinsight & Analytics

Explanation

The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service. ITSMC supports connections with the following ITSM tools: System Center Service Manager With ITSMC, you can - Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts). - Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace. https://docs.microsoft.com/en-us/azure/azure-monitor/platform/itsmc-overview

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