A user accessing sensitive data is experiencing repeated issues with accessing certain files in Google Drive from their laptop by using the Chrome browser. When you contact Google support, the…

Question

Options

• AOpen the HAR file in a text editor and delete sensitive information. Upload the HAR file to Google
• BAsk the Google support representative for access to a Google Drive folder used by the Google
• CShare your screen with the Google support representative so they can view the file without having
• DUpload the HAR file to Google Drive and share the file with the Google support representative.

• A
  79% (26)
• B
  6% (2)
• C
  12% (4)
• D
  3% (1)

Explanation

HAR files capture all browser network traffic, which can include sensitive data such as session cookies, authentication tokens, and personally identifiable information. Before sharing a HAR file with any external party-including Google support-the correct privacy-preserving practice is to open the file in a text editor, manually redact or delete sensitive fields, and then share the sanitized version. Option B is not a standard support process and could create uncontrolled access. Option C (screen sharing) does not give the support representative a file they can analyze offline or in detail. Option D (uploading the unmodified HAR file) risks exposing session tokens and private data in violation of data privacy obligations.

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