Salesforce
AI-201 · Question #95
An Agentforce wants to use the related lists from an account in a custom prompt template. What should the Agentforce Specialist consider when configuring the prompt template?
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce wants to use the related lists from an account in a custom prompt template. What should the Agentforce Specialist consider when configuring the prompt template?
Options
- AThe text encoding (for example, UTF-8, ASCII) option
- BThe maximum number of related list merge fields
- CThe choice between XML and JSON rendering formats for the list
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Topics
#Prompt Templates#Merge Fields#Related Lists#AI Integration