An Agentforce wants to use the related lists from an account in a custom prompt template. What should the Agentforce Specialist consider when configuring the prompt template?

The correct answer is B. The maximum number of related list merge fields. Salesforce Prompt Builder enforces a hard limit on how many related list merge fields can be included in a single prompt template. Exceeding this limit will cause errors or prevent the template from being saved/activated. This is the critical constraint a Specialist must plan…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Options

AThe text encoding (for example, UTF-8, ASCII) option
BThe maximum number of related list merge fields
CThe choice between XML and JSON rendering formats for the list

How the community answered

(25 responses)

A
8% (2)
B
80% (20)
C
12% (3)

Explanation

Salesforce Prompt Builder enforces a hard limit on how many related list merge fields can be included in a single prompt template. Exceeding this limit will cause errors or prevent the template from being saved/activated. This is the critical constraint a Specialist must plan around when designing prompts that pull in relational data. Text encoding (A) is not a configurable option in Prompt Builder, and related lists are rendered in a standard format - there is no XML vs. JSON choice (C) for the Specialist to make.

Topics

#Prompt Templates#Merge Fields#Related Lists#AI Integration

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