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AI-201 · Question #47
AI-201 Question #47: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers is using Agentforce for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the Agent to match opportunities. What is one criterion that Agentforce for Sales uses to match similar opportunities?
Options
- AMatched opportunities have a status of Closed Won from the last 12 months.
- BMatched opportunities are limited to the same account.
- CMatched opportunities were created in the last 12 months.
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Topics
#AI Features#Opportunity Matching#Einstein AI#Predictive Sales