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AI-201 · Question #303
AI-201 Question #303: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
A support manager wants an agent to summarize cases but prevent it from exposing customer PII. Which feature directly addresses this requirement?
Options
- APrompt Builder
- BField-level security
- CEinstein Trust Layer data masking
- DCase assignment rules
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Topics
#Einstein Trust Layer#Data Masking#PII Protection#AI Summarization