The sales team at a hotel resort would like to generate a guest summary about the guests' interests and provide recommendations based on their activity preferences captured in each guest profile. They

The correct answer is C. Prompt Builder. Prompt Builder is the correct tool when the requirement is to generate contextual, record-specific AI-generated text - such as a guest interest summary - displayed directly on a specific record page (in this case, the Contact record). Prompt Builder creates Flex Templates or Reco

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Question

The sales team at a hotel resort would like to generate a guest summary about the guests' interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page. Which AI capability should the team use?

Options

AModel Builder
BAgent Builder
CPrompt Builder

How the community answered

(48 responses)

A
6% (3)
B
4% (2)
C
90% (43)

Explanation

Prompt Builder is the correct tool when the requirement is to generate contextual, record-specific AI-generated text - such as a guest interest summary - displayed directly on a specific record page (in this case, the Contact record). Prompt Builder creates Flex Templates or Record Summary templates that are surfaced on record pages as Einstein-generated content components. Model Builder (A) is used to build and deploy custom predictive AI models. Agent Builder (B) is used to configure autonomous AI agents that perform multi-step tasks - not for generating static summary text on a record page.

Topics

#Prompt Builder#Generative AI#Customer Insights#Salesforce Einstein

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