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AI-201 · Question #295
AI-201 Question #295: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
A company wants to retrieve patient history details to augment the AI agent response and plans to use the Data Cloud search index feature. What is best practice when considering retrieval- augmented generation (RAG) for information that may contain personally identifiable information (PII)?
Options
- AMask sensitive fields and index only non-PII data
- BDepend on the agent's prompt to avoid exposing PII
- CEncrypt embeddings, but still index PII records
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Topics
#Retrieval-Augmented Generation (RAG)#Personally Identifiable Information (PII)#Data Security#AI Agents