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AI-201 · Question #294
AI-201 Question #294: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
The Agentforce Specialist for Cloud Kicks wants to create an agent that will allow the sales staff to schedule their daily tasks and assist in providing detailed explanations behind product prices and deals. Following Salesforce best practices, which type of agent should they create?
Options
- AService Agent
- BEmployee Agent
- CSales Agent
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Topics
#AI Agents#Sales Automation#Einstein Bots#Agent Types