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AI-201 · Question #28

Universal Containers wants to utilize Agentforce for Sales to help sales reps reach their sales quotas by providing AI-generated plans containing guidance and steps for closing deals. Which feature…

The correct answer is C. Create Close Plan. Create Close Plan is an Agentforce for Sales standard action specifically designed to generate AI-powered, step-by-step guidance to help sales reps move an opportunity through the sales cycle to close. It analyzes deal context and produces actionable recommendations. Create…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers wants to utilize Agentforce for Sales to help sales reps reach their sales quotas by providing AI-generated plans containing guidance and steps for closing deals. Which feature meets this requirement?

Options

  • ACreate Account Plan
  • BFind Similar Deals
  • CCreate Close Plan

How the community answered

(29 responses)
  • A
    3% (1)
  • B
    10% (3)
  • C
    86% (25)

Explanation

Create Close Plan is an Agentforce for Sales standard action specifically designed to generate AI-powered, step-by-step guidance to help sales reps move an opportunity through the sales cycle to close. It analyzes deal context and produces actionable recommendations. Create Account Plan (choice A) generates high-level strategic plans for a customer account, not deal-closing tactics. Find Similar Deals (choice B) surfaces comparable won opportunities for reference, but does not generate a plan with steps for closing.

Topics

#Salesforce AI#Sales productivity#Deal closing#Close plans

Community Discussion

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