AI-201 · Question #27
Universal Containers (UC) is experimenting with using public Generative AI models and is familiar with the language required to get the information it needs. However, it can be time-consuming for…
The correct answer is B. Einstein Prompt Builder and Prompt Templates. Einstein Prompt Builder and Prompt Templates are specifically designed to solve this problem. Prompt Templates allow admins to pre-author, save, and deploy standardized prompts that users can invoke with a single click - eliminating the need for reps to manually type complex…
Question
Universal Containers (UC) is experimenting with using public Generative AI models and is familiar with the language required to get the information it needs. However, it can be time-consuming for both UC's sales and service reps to type in the prompt to get the information they need, and ensure prompt consistency. Which Salesforce feature should the company use to address these concerns?
Options
- AAgent Builder and Action: Query Records.
- BEinstein Prompt Builder and Prompt Templates.
- CEinstein Recommendation Builder.
How the community answered
(28 responses)- A18% (5)
- B75% (21)
- C7% (2)
Explanation
Einstein Prompt Builder and Prompt Templates are specifically designed to solve this problem. Prompt Templates allow admins to pre-author, save, and deploy standardized prompts that users can invoke with a single click - eliminating the need for reps to manually type complex prompts each time. This ensures prompt consistency across the team while reducing friction. Agent Builder with Query Records (A) is used for building autonomous agent actions, not reusable prompt shortcuts. Einstein Recommendation Builder (C) is used for product/content recommendations, not generative AI prompt management.
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