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Salesforce

AI-201 · Question #276

Universal Containers (UC) needs to capture and store detailed interaction data for all agents. Which feature should help UC get a full view of the agent's behavior from start to finish, including…

The correct answer is C. Agentforce Session Tracing. Agentforce Session Tracing is the feature designed to provide full end-to-end observability of an agent's execution. It captures reasoning engine steps, actions taken, prompt inputs and outputs, gateway interactions, error messages, and final responses-giving administrators and…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers (UC) needs to capture and store detailed interaction data for all agents. Which feature should help UC get a full view of the agent's behavior from start to finish, including reasoning engine executions, actions, prompt and gateway inputs/outputs, error messages, and final responses?

Options

  • AAgentforce Analytics
  • BUtterance Analysis
  • CAgentforce Session Tracing

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    9% (3)
  • C
    89% (31)

Explanation

Agentforce Session Tracing is the feature designed to provide full end-to-end observability of an agent's execution. It captures reasoning engine steps, actions taken, prompt inputs and outputs, gateway interactions, error messages, and final responses-giving administrators and developers a complete audit trail of agent behavior per session. Agentforce Analytics (A) provides aggregate reporting and trend data but does not give granular per-session execution details. Utterance Analysis (B) focuses on analyzing what users said to the agent (natural language inputs) to improve topic classification, not on tracing the internal execution flow of the agent.

Topics

#Agent Session Tracing#AI Agent Monitoring#Interaction Data Capture#Troubleshooting AI

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