What is one key purpose of action instructions when creating a custom agent action in Agentforce?

Question

Options

• AAction instructions help the reasoning engine decide which action to use.
• BAction instructions define the temperature of the large language model (LLM) powering the
• CAction instructions tell the user how to call this action in a conversation.

• A
  85% (22)
• B
  12% (3)
• C
  4% (1)

Explanation

Action instructions serve as guidance text for the Agentforce reasoning engine (the LLM planner) to determine when and how to invoke a particular action. When the agent reasons about a user's request, it reads the action instructions to understand the action's purpose, the conditions under which it should be used, and any prerequisites - then it decides whether this action is the right tool for the current situation. Option B is incorrect because LLM temperature is a model configuration parameter set at the model/channel level, not through action instructions. Option C is incorrect because action instructions are not shown to end users; they are internal instructions consumed by the agent's reasoning engine, not a user-facing help text for calling the action.

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