Salesforce
AI-201 · Question #258
Coral Cloud Resorts (CCR) wants to configure its agent so that booking actions are only available when a customer's membership tier is "Premium" or "Elite". This business rule must be enforced determi
Sign in or unlock AI-201 to reveal the answer and full explanation for question #258. The question stem and answer options stay visible for context.
AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Coral Cloud Resorts (CCR) wants to configure its agent so that booking actions are only available when a customer's membership tier is "Premium" or "Elite". This business rule must be enforced deterministically. What should CCR implement?
Options
- ASet up custom validation rules on the underlying booking objects to prevent non-eligible
- BConfigure topic instructions that clearly state booking actions should only be used for Premium or
- CCreate a context variable mapped to the customer's membership tier field, then add a conditional
Unlock AI-201 to see the answer
You've previewed enough free AI-201 questions. Unlock AI-201 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Einstein Bots#Context Variables#Conditional Logic#Bot Flow Control