An Agentforce Specialist is building a Flex prompt template. Which best practice should the Agentforce Specialist follow when creating the Flex prompt template?

Question

Options

• AProvide the large language model (LLM) with contextual information and give it a role such as a
• BGround the large language model (LLM) with account data and create a custom field account
• CGround the large language model (LLM) with a retriever and create a custom field to store the

• A
  89% (17)
• B
  5% (1)
• C
  5% (1)

Explanation

In the AgentForce Flex Prompt Design Guide, the recommended best practice for Flex prompt templates is to ensure that the large language model (LLM) is provided with clear contextual information and a defined role (e.g., sales rep, support agent, concierge). Flex prompts are intentionally open-ended and adaptable, enabling them to handle dynamic and conversational use cases, provided they are guided with sufficient context and role clarity. By setting a role and including detailed contextual cues, the LLM can tailor tone, content, and reasoning appropriately while maintaining response accuracy.

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