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AI-201 · Question #166
AI-201 Question #166: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers (UC) is implementing generative AI and wants to leverage a prompt template to provide responses to customers that gives personalized product recommendations to website visitors based on their browsing history. Which initial step should UC take to ensure the chatbot can deliver accurate recommendations'
Options
- ADesign universal product recommendations.
- BWrite a response scrip for the chatbot.
- CCollect and analyze browsing data.
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Topics
#Generative AI#Personalized Recommendations#Data Collection#Chatbot