Salesforce
AI-201 · Question #162
An Agentforce needs to enable the use of Sales Email prompt templates for the sales team. The Agentforce Specialist has already created the templates in Prompt Builder. According to best practices, wh
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce needs to enable the use of Sales Email prompt templates for the sales team. The Agentforce Specialist has already created the templates in Prompt Builder. According to best practices, which steps should the Agentforce Specialist take to ensure the sales team can use these templates?
Options
- AAssign the Prompt Template User permission set and enable Sales Emails in Setup.
- BAssign the Prompt Template Manager permission set and enable Sales Emails in setup.
- CAssign the Data Cloud Admin permission set and enable Sales Emails in Setup.
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Topics
#Prompt Builder#Prompt Templates#Permission Sets#Salesforce AI Configuration