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AI-201 · Question #157
AI-201 Question #157: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers wants to incorporate the current order fulfillment status into a prompt for a large language model (LLM). The order status is stored in the external enterprise resource planning (ERP) system. Which data grounding technique should the Agentforce Specialist recommend?
Options
- AEternal Object Record Merge Fields
- BExternal Services Merge Fields
- CApex Merge Fields
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Topics
#LLM grounding#External data integration#Einstein Copilot#Agentforce