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AI-201 · Question #153
AI-201 Question #153: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
A sales manager is using Agent Assistant to streamline their daily tasks. They ask the agent to Show me a list of my open opportunities. How does the large language model (LLM) in Agentforce identify and execute the action to show the sales manager a list of open opportunities?
Options
- AThe LLM interprets the user's request, generates a plan by identifying the apcMopnete topics and
- BThe LLM uses a static set of rules to match the user's request with predefined topics and actions,
- CUsing a dialog pattern. the LLM matches the user query to the available topic, action and steps
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Topics
#Agent Assistant#LLM#Intent Recognition#Salesforce AI