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Salesforce

AI-201 · Question #152

Universal Containers aims to streamline the sales team's daily tasks by using AI. When considering these new workflows, which improvement requires the use of Prompt Builder?

The correct answer is B. Populate an AI generated summary field for sales contracts. Prompt Builder is explicitly required to create AI-generated summary fields via prompt templates. These fields use natural language instructions to extract or synthesize information (e.g., summarizing contract terms). Time-to-close estimations (A) and lead scores (C) are…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers aims to streamline the sales team's daily tasks by using AI. When considering these new workflows, which improvement requires the use of Prompt Builder?

Options

  • APopulate an Al-generated time-to close estimation to opportunities
  • BPopulate an AI generated summary field for sales contracts.
  • CPopulate an Al generated lead score for new leads.

How the community answered

(34 responses)
  • A
    18% (6)
  • B
    74% (25)
  • C
    9% (3)

Explanation

Prompt Builder is explicitly required to create AI-generated summary fields via prompt templates. These fields use natural language instructions to extract or synthesize information (e.g., summarizing contract terms). Time-to-close estimations (A) and lead scores (C) are typically handled by predictive AI (e.g., Einstein Opportunity Scoring) or analytics tools, which do not require Prompt Builder.

Topics

#Prompt Builder#Generative AI#AI Summarization#Salesforce AI Tools

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