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AI-201 · Question #14
AI-201 Question #14: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
When configuring a prompt template, an Agentforce Specialist previews the results of the prompt template they've written. They see two distinct text outputs: Resolution and Response. Which information does the Resolution text provide?
Options
- AIt shows the full text that is sent to the Trust Layer.
- BIt shows the response from the LLM based on the sample record.
- CIt shows which sensitive data is masked before it is sent to the LLM.
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Topics
#Prompt templates#LLM responses#AI for service agents#Agentforce