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AI-201 · Question #133
AI-201 Question #133: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce is tasked to optimize a business process flow by assigning actions to agents within the Salesforce Agentforce Platform. What is the correct method for the Agentforce Specialist to assign actions to an Agent?
Options
- AAssign the action to a Topic First in Agent Builder.
- BAssign the action to a Topic first on the Agent Actions detail page.
- CAssign the action to a Topic first on Action Builder.
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Topics
#Agent Actions#Agent Builder#Action Assignment#Topics