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Salesforce

AI-201 · Question #125

The Agentforce Specialist of Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few…

The correct answer is B. Test and confirm that the responses generated from prompts that utilize the data and masked. After modifying which fields are masked in the Einstein Trust Layer, the correct validation step is to test prompts that reference those fields and confirm the generated responses are accurate and behave as expected with the new masking applied. Masking changes can affect how…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

The Agentforce Specialist of Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein's Trust Layer. Which steps should the Agentforce Specialist take upon modifying the masked fields?

Options

  • ATurn off the Einstein Trust Layer and turn it on again.
  • BTest and confirm that the responses generated from prompts that utilize the data and masked
  • CTurn on Einstein Feedback so that end users can report if there are any negative side effects on

How the community answered

(23 responses)
  • A
    9% (2)
  • B
    78% (18)
  • C
    13% (3)

Explanation

After modifying which fields are masked in the Einstein Trust Layer, the correct validation step is to test prompts that reference those fields and confirm the generated responses are accurate and behave as expected with the new masking applied. Masking changes can affect how grounding data is surfaced in AI responses, so functional testing is essential. Toggling the Trust Layer off and on (A) is unnecessary and could expose data temporarily. Turning on Einstein Feedback (C) relies on end users to discover problems reactively, which is not a proper validation process for a configuration change.

Topics

#Data Masking#Einstein Trust Layer#AI Security#Configuration Validation

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