APMG-International
AGILEPM-PRACTITIONER · Question #99
AGILEPM-PRACTITIONER Question #99: Real Exam Question with Answer & Explanation
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Question
The Change Manager is discussing the relocation of the Selco staff to the UniCo office with the Operations Director. They are using the SCARF framework of people's social experience to guide management actions. Answer the following questions about the use of David Rock's SCARF framework to increase the motivation for change. Some of the employees of UniCo are unhappy that they have been given no choice in losing additional leisure space to accommodate the transferred Selco employees. The Change Manager has arranged for affected members to meet with the Selco employees at a social lunch. Is this an appropriate approach to reward the brain in the need for 'autonomy,' and why?
Options
- ANo, because 'autonomy' is best rewarded by establishing clear change expectations.
- BNo, because encouraging social interactions rewards the brain's need for 'relatedness.'
- CYes, because 'autonomy' is best rewarded by listening and supporting affected staff.
- DYes, because inviting colleagues to interact will make staff feel less powerless.
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