APMG-International
AGILEPM-PRACTITIONER · Question #101
AGILEPM-PRACTITIONER Question #101: Real Exam Question with Answer & Explanation
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Question
The Change Manager is discussing the relocation of the Selco staff to the UniCo office with the Operations Director. They are using the SCARF framework of people's social experience to guide management actions. Answer the following questions about the use of David Rock's SCARF framework to increase the motivation for change. One aim of the relocation is to develop a less hierarchical culture. The relocation team hear that staff believe managers are still getting special treatment in the allocation of desks. To mitigate this concern, they have planned for groups to move separately over a few weeks and have communicated details with each group independently. Is this an appropriate approach to reward the brain in the need for 'fairness,' and why?
Options
- ANo, because 'fairness' relies on providing appropriate access to all relevant change information.
- BNo, because 'fairness' should be based on establishing equality across all staff.
- CYes, because small change steps will focus staff on changes that relate only to them.
- DYes, because frequent communications will help discourage emotional responses.
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