How should the Project Manager encourage the contractors to turn up on time?

Question

Options

• APlace a penalty clause on all contractors for late arrival.
• BAppoint Team Leaders to each of the electrical and plumbing teams.
• CEncourage open and honest communication to re-establish an environment of trust.
• DHold a separate Daily Stand-up meeting early in the morning, for the contractors only.

• A
  7% (2)
• C
  90% (27)
• D
  3% (1)

Explanation

Option C is correct because contractors arriving late signals a breakdown in trust and team cohesion - the PM's role is to address the root cause (poor engagement/motivation) through open communication, not to impose punitive or structural fixes. A is wrong because penalty clauses are adversarial and reactive; they damage relationships without fixing the underlying trust issue. B is wrong because appointing Team Leaders adds hierarchy but doesn't address why contractors aren't showing up on time - it's a structural change, not a motivational one. D is wrong because a separate contractors-only stand-up creates division rather than fostering inclusion and shared accountability with the broader team.

Memory tip: When a PM question involves morale, lateness, or conflict, the answer almost always prioritizes communication and trust over rules, penalties, or reorganization - PM exams test the "people-first" principle.

No community discussion yet for this question.