APMG-International
AGILEPM-PRACTITIONER · Question #129
AGILEPM-PRACTITIONER Question #129: Real Exam Question with Answer & Explanation
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Question
As time goes by, there is an increase in Customer Services staff asking questions about how their skills development will be supported under the new structure and how they will influence decisions about the projects they will be assigned to work on. Which is the MOST appropriate response from the Customer Service Director?
Options
- APrepare presentations to all staff outlining the targets for the new structure.
- BSupport line leadership roles on how to include those asking the questions.
- CAsk for the communications from the change teams to include the questions.
- DDefine the approach and governance for the Customer Services projects.
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