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AGILEPM-PRACTITIONER · Question #128

AGILEPM-PRACTITIONER Question #128: Real Exam Question with Answer & Explanation

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Question

Awareness of the new processes in the Customer Services department is good, but so far there has been little progress on implementation with the majority of staff. Which approach is LEAST likely to build momentum for the changes?

Options

  • AAssign the team who facilitate new orders to take the lead in implementing new processes.
  • BDelegate responsibility for implementation to the line leadership in the department.
  • CShare the initial successes when providing mobile solutions to the Utility company.
  • DIncrease the number of newsletters issued covering the strategy and delivery plans.

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