APMG-International
AGILEPM-PRACTITIONER · Question #125
AGILEPM-PRACTITIONER Question #125: Real Exam Question with Answer & Explanation
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Question
Sales staff failed to achieve last month's sales targets when training in the mobile products and supporting sales systems and processes was first started. This month the sales team is working after hours and weekends to try to meet the current targets while developing the new skills needed. It is generally felt that this situation is unsustainable. Which 2 actions by the Sales Director are the MOST appropriate when responding to this type of resistance?
Options
- AVisibly celebrate examples of the Sales staff using the new skills and systems.
- BAllow those Sales staff with opposing attitudes to use the old systems in parallel.
- CIdentify the options available for moving people out of the Sales area to other jobs.
- DAssign some of the sales team to work exclusively on developing the necessary skills.
- EProvide a clear timetable of change to those Sales staff preparing for future operations.
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