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Salesforce

ADX-201 · Question #33

Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

See the full explanation below for the reasoning.

Question

Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

Options

  • ARe-open the Case.
  • BSend email notifications.
  • CChange the Case Priority.
  • DRe-assign the Case.

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