Salesforce
ADX-201 · Question #65
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to…
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Question
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to meet this request? Choose 2 answers
Options
- AWeb-to-Case
- BCase Escalation
- CCase Queues
- DEmail-to-Case
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