A team is consistently overallocated due to overlapping projects. How should the project manager address this?

Question

Options

• AReduce the number of active projects
• BUse the capacity planner to reallocate resources
• CEnable automatic resource leveling
• DIncrease resource working hours

• A
  13% (6)
• B
  77% (37)
• C
  4% (2)
• D
  6% (3)

Explanation

Using the capacity planner to reallocate resources (B) is the correct approach because it directly addresses the root cause - overallocation - by analyzing where each resource is committed and redistributing work across people or time in a data-driven way, without disrupting the overall project portfolio.

• A (Reduce active projects) is too drastic and may not be within the PM's authority; the problem is poor allocation, not the number of projects itself.
• C (Automatic resource leveling) is a tool feature, not a strategy - it adjusts task schedules based on existing assignments but doesn't solve the underlying allocation imbalance across projects.
• D (Increase working hours) treats overallocation by adding unsustainable effort rather than fixing the structural problem, and risks burnout.

Memory tip: Think of the capacity planner as your "traffic control tower" - when lanes are congested (overallocated), you reroute traffic (reallocate resources), not close roads or force drivers to speed.

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