A colleague from another company shares a link to a prompt. When you select the link, you receive the following response: "Prompt not found. Sorry, it looks like the prompt is no longer available."…

Question

Options

• AThe prompt is outdated.
• BThe prompt is outside of your organization.
• CThe prompt contains a reference to a file that you do NOT have access to.
• DThe prompt is a scheduled prompt.
• EThe prompt contains a file that has a sensitivity label applied.

• B
  3% (1)
• C
  75% (24)
• D
  16% (5)
• E
  6% (2)

Explanation

The "Prompt not found" error when accessing a shared Microsoft 365 Copilot link from an external source typically stems from organizational security boundaries and licensing Key Reasons for the Error Cross-Tenant Restrictions: Microsoft 365 Copilot prompts are generally restricted to the organization (tenant) where they were created to maintain Enterprise Data Protection (EDP). Links shared from an external company often cannot be validated across different tenant Licensing Requirements: To view or use a shared prompt, you must have an active Microsoft 365 Copilot license. If you are not signed in with a qualifying account, the prompt will appear Prompt Privacy Settings: By default, new prompts are often private to the creator or their specific environment. If the sender hasn't correctly shared it with "Anyone" or if your organization blocks external content, the link will fail. Browser & Cookie Issues: Copilot requires third-party cookies to be enabled to validate your license and identity. If these are blocked, it may fail to find the prompt associated with your https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/known-issues

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