9L0-314 Exam Questions

Examine the exhibit. What AirPort Extreme (Gigabit) port does the number 3 identify?

A customer brings a Power Mac G5 to your service center for repair. After finding the serial number, which TWO of the following sources will display the proper AppleCare name for t...

Which of the following is NOT one of the security features available with the AirPort Extreme (Gigabit) Base Station?

A customer setting up a small business with a wireless network wants to ensure that both the PC's running older hardware, and the Macs have secure access to the wireless network us...

You are attempting to power a Mac mini (original) with an 85 Watt power adapter. Will this work?

Examine the exhibit. Which of these is a valid memory configuration for a Mac Pro (Early 2008)? Apple 9L0-314 Exam

Which THREE of the following probing questions are most appropriate to ask the customer when troubleshooting AirPort issues? SELECT THREE

In order to read ANY of the diagnostic LEDs in a Mac Pro (Early 2008), you must press the DIAG_LED button on the logic board.

How did you prepare for this exam? (Choose all that apply.)

If you took an Apple leader-led course to prepare for this exam, when did you take it? (Choose the closest answer.)

What additional Apple certifications do you have or plan to seek? (Choose all that apply.)

Where is the BEST place to look for information regarding special take-apart tools for an Apple product?

You are running Apple Hardware Test on a customer's Mac. The test fails with an error code. Which one of the following resources is the Apple-recommended choice for locating the me...

A useful tool to have when servicing an Apple portable computer is _____ tape.

A customer states that he cannot open an AppleWorks file. What is the most productive Question: to ask him FIRST?

What is the first step to take if you have a Mac that constantly ejects any CD / DVD that is inserted?

When removing or replacing the heat sink or processor on the Mac Pro (8x), what is the maximum acceptable amount of time for the heat sink to be separated from the processor?

What is the main function of Server Monitor?

When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for a MacBook?

Which of the following Apple diagnostic utilities is the most appropriate for a service technician to test a Mac mini after it is repaired?

Apple sells customer information to other marketers.

You are about to begin disassembly of an iMac (27-inch, Mid 2010) to replace the LCD display. Which TWO of the following tools are required to do this? SELECT TWO

Examine the exhibit. This specialized tool is required for the removal of which component from the Mac mini (Mid 2010)?

Which section of any Apple Technician Guide is the BEST place to look for instructions for replacing an internal component?