9L0-065 Exam Questions

Dave has recently purchased a third party router, and now finds he can no longer host video chats. What section of the Messages Connection Doctor will allow him to detect if the ro...

Mark's MacBook Air displays a gray screen and will not complete startup. What should you try first to resolve this issue?

Your customer states he can receive chats with Messages app on an iPad, but not on his iMac with OS X Mountain Lion installed. How can you help this customer receive chats with Mes...

Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the printer is...

After installing software updates, Scott's Mac mini stops responding during startup and will not show the login screen. What built-in startup mode might resolve this issue?

A customer who has installed OS X Mountain Lion on his Mac would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

A customer would like to use target disk mode to transfer a large file from their Mac Pro using OSX Mountain Lion to a friend's MacBook Pro using OS X Snow Leopard. The Mac Pro's h...

Martin would like to keep his contacts, mail, and notes up to date between his Macs but would rather not use the Find my Mac or the Back to my Mac features of iCloud. How can he ac...

An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?

The AirPlay Mirroring feature in OS X Mountain Lion allows users to

A customer with Os X Mountain Lion installed has decided to give his Mac to his son. How can he easily erase the hard disk and reinstall OS X Mountain Lion?

How can a user delete a file named "junk document" from all previous Time Machine backups?

Valerie uses OS X Mountain Lion on her MacBook Pro and completed a Time Machine backup just before her vacation. She accidentally deleted an important file that she was updating du...

Which of the following devices are supported to use AirPlay Mirroring in OS X Mountain Lion? Select Two:

If a customer's system has the minimum RAM necessary to use OS X Lion (2 GB), he will have enough RAM to install OS X Mountain Lion. True or False

Which of the following is the indication that a Mac is loading system software?

Mike's iMac starts, but stops responding before it reaches the login screen. He does not have a recent backup of his data. You would like to help Mike verify the startup volume, an...

Apple recommends the ________ volume format when setting up a Mac's hard disk for normal use.

Which of the following is a valid choice in OS X Mountain Lion Security & Privacy settings for "Allow applications downloading from:"

A user moves a file into a folder named "my stuff" and sees this message: "You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other user...

Oliver just bought a new Mac with OS X Mountain Lion installed. Given the default system settings, which of the following applications will he be unable to open?

A customer installed OS X Mountain Lion on his Mac Pro (Mid 2012) on a RAID Volume, but cannot enable FileVault 2. What is a likely cause of this issue?

A MacBook Pro with OS X Mountain Lion installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly...

A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is

Arthur has purchased a new MacBook Pro and has decided to sell his MacBook. Both Macs have OS X Mountain Lion installed and iCloud configured with Arthur's Apple ID. What privacy p...

If you have FileVault 2 enabled on your Mac, how do you start up from OS X Recovery?

If a customer needs to change the permissions of a file to Read-only for all users, what is the recommended method?

Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?

If users have FileVault 2 enabled, Time Machine will automatically encrypt their backup. True or False

If a technician suspects that a required system font is missing from an installation of OS X Mountain Lion, which folder should be investigated?

Paolo is experiencing an issue with a VoIP application on his MacBook Pro with OS X Mountain Lion installed. He can't access Contacts from within the application, so he can't call...

Which of the following are supported connection methods when transferring data from a PC to a Mac using Migration Assistant? SELECT TWO:

Debra has purchased a new MacBook Pro. She set the Mac up without transferring any of her personal data. A few days later she realized she needs the contents of her previous machin...

A customer uses her MacBook Air late at night and occasionally has to restart. Despite having muted the speaker volume, the MacBook Air always plays the startup chime loudly. What...

A technician suspects that an application's preference file is causing the app to crash at launch. Which of the following techniques would be best to confirm the issue?

An administrator would like to prevent data recovery software from retrieving any files from a deleted user. Which option is the most efficient choice?

From the list below, choose two valid features of the Guest Account in OS X Mountain Lion. Select Two:

Jim purchased an application from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?

From the list below, choose two new features of Time Machine introduced in OS X Mountain Lion. Select Two:

Examine the image above. If a Mac displays this flashing folder at startup, it

Please examine the image above. A customer with a MacBook Air (13-inch, Mid 2011) sees this image on his screen. What would cause his Mac to display this image at startup?

Which statement about FileVault 2 is TRUE?

Teresa would like to share files on her Mac Pro with OS X Mountain Lion over an Ethernet network. Which option is a valid choice to enable this feature?

Which of the following features of OS X Mountain Lion helps protect you from downloading and installing malicious software on your Mac?

An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?

What feature of Os x Mountain Lion allows a customer to reset their forgotten login password without having to have a second admin user?

Tony just opened the box of a brand new MacBook Air. He would like to create a new iCloud account for this Mac. How can he quickly accomplish this goal?

A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message: "The folder "Downloads" can't be...