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9L0-065 · Question #36

9L0-065 Question #36: Real Exam Question with Answer & Explanation

The correct answer is C. Reset the PRAM/NVRAM.. See the full explanation below for the reasoning.

Question

A customer uses her MacBook Air late at night and occasionally has to restart. Despite having muted the speaker volume, the MacBook Air always plays the startup chime loudly. What step should you try first to resolve this issue?

Options

  • AReset the SMC.
  • BRepair disk permissions.
  • CReset the PRAM/NVRAM.
  • DReinstall OS X Mountain Lion.

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