Which is a good technique to demonstrate the value of technology so that stakeholders can understand what is possible?

Question

Options

• ADeveloping business scenarios
• BPerforming gap analysis
• CDefining the as-is or current state of an enterprise process or operation
• DComparing technical features of different solutions

• A
  87% (45)
• B
  8% (4)
• C
  4% (2)
• D
  2% (1)

Explanation

Developing business scenarios works because stakeholders respond to concrete, relatable stories - not technical specs. A business scenario walks them through real-world situations showing how a technology solves a specific problem, making abstract capabilities tangible and understandable without requiring technical literacy.

Why the distractors fall short:

• B (Gap analysis) identifies the difference between current and desired states - it's a discovery tool, not a communication tool for demonstrating value.
• C (Defining the as-is state) only describes what exists today; it doesn't show what technology could enable, so it fails to demonstrate value.
• D (Comparing technical features) speaks the wrong language - stakeholders care about business outcomes, not feature matrices, which are more useful for technical evaluators.

Memory tip: Think "Show, don't tell" - business scenarios show stakeholders a future they can picture themselves in, while the other options are analytical tools that tell facts without painting a vision.

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