Which option is an example of a business driver?

Question

Options

• AThe company's number of Certified Project Managers
• BEffective execution of communication and collaboration processes
• CStatus of a project to upgrade the company's network
• DChanges in 1st time fix %,month-to-month

• B
  79% (11)
• C
  14% (2)
• D
  7% (1)

Explanation

Option B is correct because a business driver is a key process, capability, or condition that enables an organization to function effectively and create value. Effective execution of communication and collaboration processes directly drives business outcomes - it's an operational capability that organizations must perform well to succeed.

Option A is wrong because the number of certified managers is a resource metric, not a driver. Having certifications doesn't inherently drive business value; it's what those people do that matters.

Option C is wrong because a project status update is a tactical, time-bound snapshot - it describes where you are, not what drives the business forward.

Option D is wrong because a month-to-month percentage change is a KPI (performance metric) used to measure outcomes, not a driver that causes them.

Memory tip: Think of business drivers as the engines of an organization - they are ongoing processes or capabilities (like communication, collaboration, or service delivery) that must run well to propel the business. Metrics measure speed; drivers are what make the car move.

No community discussion yet for this question.