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820-422 · Question #33

Which option is an "impacting" solution?

The correct answer is A. A chat and conference call application for end users. Option A is correct because an "impacting" solution is one that directly affects end users by changing how they work or interact - a chat and conference call application is user-facing and alters day-to-day user behavior and experience. Option B (server performance software) is…

Discovery and Analysis

Question

Which option is an "impacting" solution?

Options

  • AA chat and conference call application for end users
  • BSoftware that helps to increase server performance.
  • CBackup storage units
  • DA capability to consolidate data from regions,so it can be analyzed for global trends.

How the community answered

(46 responses)
  • A
    91% (42)
  • B
    2% (1)
  • C
    2% (1)
  • D
    4% (2)

Explanation

Option A is correct because an "impacting" solution is one that directly affects end users by changing how they work or interact - a chat and conference call application is user-facing and alters day-to-day user behavior and experience. Option B (server performance software) is an enabling solution, as it supports underlying infrastructure rather than directly touching users. Option C (backup storage units) is also enabling or operational - it protects data behind the scenes without users noticing. Option D (data consolidation for trend analysis) is a managing or analytical solution, focused on organizing and interpreting data rather than directly impacting user workflows.

Memory tip: Think "impacting = user impact" - if end users directly see, use, or feel the solution in their daily tasks, it's impacting. If it lives in the background keeping systems running or data organized, it's enabling or managing.

Topics

#impacting solutions#end-user applications#solution classification#business impact

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