nerdexam
Cisco

810-440 · Question #247

Which tasks is Information Technology Infrastructure Library?most commonly used for within an enterprise?

The correct answer is D. to establish service management practices. ITIL (Information Technology Infrastructure Library) is a widely recognized framework providing best practices for organizations to deliver value through IT services.

Business Architecture Framework

Question

Which tasks is Information Technology Infrastructure Library?most commonly used for within an enterprise?

Options

  • Ato create business outcomes for IT
  • Bto create network designs
  • Cto define leadership styles within IT
  • Dto establish service management practices

How the community answered

(54 responses)
  • A
    4% (2)
  • B
    2% (1)
  • C
    2% (1)
  • D
    93% (50)

Why each option

ITIL (Information Technology Infrastructure Library) is a widely recognized framework providing best practices for organizations to deliver value through IT services.

Ato create business outcomes for IT

While ITIL helps align IT with business goals and contributes to business outcomes, its direct focus is on the processes and practices of service management rather than the outcomes themselves.

Bto create network designs

ITIL is a framework for managing IT services, not a specific guide or tool for technical tasks like creating network designs.

Cto define leadership styles within IT

ITIL focuses on process and service delivery standards, not on defining management or leadership styles within an IT organization.

Dto establish service management practicesCorrect

ITIL's primary purpose is to establish and improve IT service management practices, encompassing the entire lifecycle of IT services from strategy to operation and continual improvement.

Concept tested: ITIL's core purpose and scope

Source: https://www.axelos.com/itil-foundation/what-is-itil

Topics

#ITIL application#service management practices

Community Discussion

No community discussion yet for this question.

Full 810-440 Practice