Which statement about SoftConsole for Avaya IP Office is true?

The correct answer is A. SoftConsole works in conjunction with a physical telephone. SoftConsole is Avaya IP Office's PC-based attendant console application that operates alongside a physical telephone - the software provides the visual interface and call control, while the paired desk phone handles the actual audio. Option B is wrong because SoftConsole…

Describe Avaya IP Office Platform Architecture and Components

Question

Options

ASoftConsole works in conjunction with a physical telephone
BWith SoftConsole, only two simultaneous users are supported
CVoIP is available for the SoftConsole feature
DSoftConsole is a Linux based application

How the community answered

(60 responses)

A
92% (55)
B
2% (1)
C
2% (1)
D
5% (3)

Explanation

SoftConsole is Avaya IP Office's PC-based attendant console application that operates alongside a physical telephone - the software provides the visual interface and call control, while the paired desk phone handles the actual audio. Option B is wrong because SoftConsole supports up to 32 simultaneous users depending on the IP Office license. Option C is incorrect because SoftConsole does not support VoIP; it requires a physical handset for audio, which is precisely why A is correct. Option D is wrong because SoftConsole is a Windows-based application, not Linux.

Memory tip: Think of SoftConsole as a "smart screen" bolted onto a regular phone - the screen (software) controls calls, but the phone still does the talking. No phone = no SoftConsole.

Topics

#SoftConsole#Client Applications#Telephony Features#IP Office Platform

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