Avaya
7391X · Question #14
An email contact is queued up with a medium priority for an agent. Where is the priority for the contact set?
The correct answer is D. in the Application Manager Director. https://downloads.avaya.com/css/P8/documents/100175258
Describe Avaya Aura Communication Applications and Architecture
Question
An email contact is queued up with a medium priority for an agent. Where is the priority for the contact set?
Options
- Ain the Media Director
- Bin the Media Store
- Cin the Communication Manager
- Din the Application Manager Director
How the community answered
(36 responses)- A8% (3)
- B3% (1)
- C6% (2)
- D83% (30)
Explanation
Topics
#email contact priority#Application Manager Director#Elite Multichannel#contact routing
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