7304 Exam Questions

A customer purchases the appropriate number of Speech Activated Messaging seats to support their sales staff, however, they find that after implementing the Speech Activated Servic...

The administrator will use Application Builder to design an application so callers will have a choice between billing and accounts receivable. The system has six blocks In the Basi...

Mailboxes are restricted by the amount of storage space available to them. Which statement about mailbox storage is true?

You are implementing the Outlook Single Inbox feature at your company. The IT team asks you how this feature affects the Exchange server. Which information will you share to answer...

Message Waiting Indicators (MWIs) are used to signal users that new messages have arrived. Which statement regarding Message Waiting Indicators is true?

The Message Forwarding Rule and Message Archiving feature is packaged as part of the Avaya CallPilot server and My CallPilot software. Which message appears when an administrator e...

You are adding several new mailbox owners. On which page in Avaya CallPilot Manager do you set password prefixes for the new mailbox owners?

Shared Distribution Lists (SDLs) are created and maintained by the system administrator, but are accessible by users. Which statement about creating SDLs is true?

A company has decided to install an Avaya CallPilot 1005 server at their new office location to deliver multimedia messaging functionality to their employees. They will be using Fa...

A technician observes the following error on a 1006r. "Adapter 1 Channel 1 Target 6: Status of Power Supply #2=0x80: Unknown status, or Status Not Reportable" Which action should b...

Two Avaya CallPilot users in Accounts Receivable need to share a Directory Number (DN). Currently, Maya's DN is 7402 and Juan's DN is 7404. You are configuring 7402 as the shared D...

Remote maintenance capabilities require a security setup. To use the Voice Item Maintenance (VIM) Fax Item Maintenance (FIM) service on an application, a security parameter must be...

A mailbox owner asks you for help in changing the password because the old password has been forgotten. How can an administrator assign a new password without having knowledge of t...

You are creating a Shared Distribution List (SDL) for your company. Which statement is true regarding SDLs?

Avaya CallPilot Desktop Messaging clients at a company are unable to send messages from the desktop interface. Which messaging protocol must be configured to enable this capability...

A Messaging Waiting Indication (MWI) icon provides useful information to Desktop Messaging and My CallPilot users. Which statement about the MWI icon feature is true?

Your company uses Voice Forms. The transcriber tells you that some responses made through keypress commands are invalid. What can cause a Dual-Tone Multi-frequency (DTMF) answer to...

A user on an Avaya CallPilot system wishes to forward messages from a mailbox to an external account using message forwarding rules. Which statement about message forwarding is tru...

An Avaya CallPilot administrator is required to set up system-wide Message Archiving. What is the administrator's responsibility?

You are using Application Builder to create an application for your customer. Which block provides the primary way to play a voice recording within an application?

A company wants to define their holidays through Avaya CallPilot Manager. Which block allows reference to the holidays?

You have created a Voice Form and attempted unsuccessfully to enable it. What can prevent you from enabling the Voice Form?

A block can be added to an Application Builder Application to allow editing of recording from a remote location. What is the Application Builder block for this purpose?

You are setting up the dialing translation definitions for your customer's Avaya CallPilot system. How do you set up the dialing translation definitions for a location that has cod...

Your customer is concerned about security of Voice Form responses and wants password protection. The customer asks you how passwords are created and changed. What is your ?

You have to maintain a number of shared distribution lists. What is a valid shared distribution list number that identifies a list?

You are using Application Builder to create a new application for your customer. When an application Builder block is moved from the palette to the application window, which two pa...

A user is attempting to re-record a greeting using My CallPilot. Somehow the new greeting has become appended to the end of the first greeting recorded. What has happened?

Avaya CallPilot has a function called Auto Delete, which the administrator uses to rapidly delete large numbers of users. With which file can this function be performed?

A user has recently added a second mailbox link in My CallPilot and wants to use the Email-By- Phone feature with it. After logging into the mailbox, the user is only able to liste...

The Avaya CallPilot Voice Item Maintenance (VIM) and Fax Item Maintenance (FIM) services must be defined in Avaya CallPilot before remote application maintenance services will func...

After installing Avaya CallPilot Desktop Messaging, an end user needs to retrieve the messages from the Avaya CallPilot mailbox. Which protocol enables desktop messaging clients to...

A company recently purchased a CallPilot system and wants to use the Message Forwarding. Which statement about the Message Forwarding Rule feature is true?

You need to know the last time your password was changed. How can you find that information using My CallPilot?

A customer calls and reports to the attendant that after a Voice From is completed for placing an order the following prompt is played: Your response cannot be saved due to voice f...

You are configuring the Telephone Remote Service Activation feature. What is true about the Telephone Remote Service Activation feature?

A customer wants to implement a User Privacy Option for all My CallPilot users. How can the administrator let the users self-administer the privacy option?

The Maximum Channel Settings is used to limit the number of channels that the Service Directory Number (SDN) can use at any given time. Which is a true statement about channel sett...

Which statement about configuring Remote Notification is true?

In a Single site scenario, an administrator cannot log into Avaya CallPilot Manager from the login web page. You have confirmed that the correct mailbox number and password are bei...

Avaya CallPilot administrators can have centralized control of desktop option for members of a mailbox class. Which is configurable service for Desktop and Web Messaging?

Which statement is correct concerning the Mailbox Class?

During the installation of an Avaya CallPilot server that is equipped with RAID, the following message is received: "Adaptor 1 Logical Drive 1 is DEGRADLD". Which two reasons would...

When installing Avaya CallPilot Reporter, what is a valid installation option?

A system administrator is setting up system-Wide Message Archiving. Which statement about configuring Message Archiving is true?

Personal Distribution Lists (PDL) can be used by Avaya CallPilot users. In which place can authorized users access PDLs?

Avaya CallPilot has a function called Auto Delete, which the administrator uses to rapidly delete large numbers of users. The data input file must include specific information to p...

After a user attempts to launch an Email-By-Phone session by pressing 8-9, the system responds by stating that the message list is empty and returns the user to Avaya CallPilot mes...

Callers have reported that they are cut off before having time to leave a message for Avaya CallPilot users. In which field must you change the value to increase the length of time...

An administrator will use Application Builder to re-design an application for callers. The application needs to be exported to reuse functionality. Which requirement must be satisf...