Avaya
7304 · Question #35
7304 Question #35: Real Exam Question with Answer & Explanation
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Question
A customer calls and reports to the attendant that after a Voice From is completed for placing an order the following prompt is played: Your response cannot be saved due to voice form maintenance. Please try again. Why did Avaya CallPllot play this prompt?
Options
- AThe caller failed to confirm his answers when prompted.
- BThe product is on back order, and no more new orders are being taken.
- CThe administrator disabled the Voice Form while the caller was responding to the prompts.
- DThe caller did not answer questions within a specified time, and invalid Answer Handling was to
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