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72300X · Question #94

A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?

The correct answer is B. Use System Manager (SMGR) web GUI to access User > Users Management > Manage. See the full explanation below for the reasoning.

Question

A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?

Options

  • AUse Avaya Aura® System Manager (SMGR) web GUI to access the Engagement
  • BUse System Manager (SMGR) web GUI to access User > Users Management > Manage
  • CUse SSH to Avaya Breeze TMand run "display user xxxx" where xxxx is the station number.
  • DUse Avaya Aura® System Manager (SMGR) web GUI to access User Management>; Manage

How the community answered

(43 responses)
  • A
    2% (1)
  • B
    74% (32)
  • C
    7% (3)
  • D
    16% (7)

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