Avaya
72300X · Question #27
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application…
The correct answer is C. DMCC/TSAPI. See the full explanation below for the reasoning.
Question
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?
Options
- AWCF
- BASAI/TSAPI
- CDMCC/TSAPI
- DTR87
How the community answered
(33 responses)- A6% (2)
- B12% (4)
- C79% (26)
- D3% (1)
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