Avaya
72300X · Question #23
72300X Question #23: Real Exam Question with Answer & Explanation
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Question
When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...". After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura® Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM. How can this problem be fixed?
Options
- AChange clid-numbering 0 SAT form to send the correct CLID.
- BUsing AAM web GUI access Administration > Messaging > Telephone Integration, write a caller
- CIn Session Manager, configure a DigitConversionAdapter with
fromto=true' to update theForm' - DHaving identified the trunk group from Avaya Aura® Communication Manager (CM) to AMM is
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